Return & Refund Policy

Return Policy

Thank you for shopping at F.E.W.W. Fragrances, LLC! We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 10 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.

How to Initiate a Return

  1. Contact Us: Please email us at hello@fewwfragrances.com to initiate a return. Provide your order number, the item(s) you wish to return, and the reason for the return. Photos may be requested of the items you wish to return.
  2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s).
  3. Packaging: Pack the item(s) securely in the original packaging or a sturdy box to prevent damage during return shipping.
  4. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  5. Inspection and Refund: After receiving your returned item(s), we will inspect them and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 21 business days.

Exchanges

If you need to exchange an item for a different one, please initiate a return for the original item following the instructions above and place a new order for the item you want.

Damaged or Defective Items

In the rare event that your order arrives damaged or defective, please contact us immediately. We may request photos of the damaged or defective item(s) and may provide a prepaid return shipping label for your convenience.

Non-Returnable Items

Certain types of items cannot be returned, such as personalized items or gift cards.

Contact Us

If you have any questions about our Return Policy or need assistance with a return, please contact us at:

  • Email: hello@fewwfragrances.com